What customers see when they pay

When a customer opens one of your payment links, or scans its QR code, they see a secure pay page with Payments by Tuppence at the bottom. They need only a card, no account or app.

What’s on the page

1. Your business. Your name, logo and colour, from Branding in Settings.
2. The amount. A fixed amount, or an Amount box if the payer chooses. The box shows the smallest and largest they can pay.
3. Their email. Email for your receipt (optional). For a link that starts a subscription, Your email address is required, and the page says when they’ll next be charged and that they can cancel by asking you.
4. Continue (or Subscribe), then the card form and a button that says Pay and the amount.

If their bank wants to check it’s them, their banking app or a bank page opens before the payment completes.

After they pay

The page says Payment complete and You paid the amount to your business. If they gave their email, we send them a receipt. The payment appears in your Payments at once.

If the card is declined, the page says why and asks them to Try another card. Nothing is charged.

When a link can’t be paid

The customer sees	Because
This link has been paid	It can only be paid once, and it has been.
This link has expired	Its end date has passed.
This link is no longer available	You archived it.
Someone is paying this link right now	Another payer is part-way through a single-use link. The page updates by itself.
This link is paused for now	It was paused after a burst of declined cards. See Archive or unpause a payment link.

Test links

A link made in test mode shows Test mode. No real money moves. at the top of the pay page, and takes only test cards. The card form is the same one your customers see. Type one of Stripe’s test cards into it, or press Use a test card under the button to pick one by name. Enter card details instead goes back.