Let customers manage their subscriptions

The customer portal is a page in your business’s name where a customer sees and manages their subscriptions with you.

Getting a customer there

Your website or app makes the link for a signed-in customer and sends them to it. Your developer sets this up. There’s no button for it in the dashboard yet. They can follow the customer portal in the developer docs.

A portal link works for one hour, for that customer only. After that, it says This link has expired and they need a new one from you.

What your customer can do

Your developer chooses which of these each link allows:

Cancel subscription: it ends when the paid period ends. Until then, they can choose Keep my subscription to undo it.
Change plan: before they choose Confirm change, they see what they’ll pay now or what comes off their next payment.
Update card: they save a new card for future payments. A missed payment is retried on the new card straight away.
Invoices: they download each invoice as a PDF.