Edit your business details

Who can do this: You need to be an owner, admin or manager to do this.

Name and smallest payment

1. Choose Settings in the sidebar.
2. Under Business, change the Business name. Payers see it on your payment links.
3. To refuse very small payments, enter an amount in Smallest payment you will take. Leave it empty to set no minimum of your own.
4. Choose Save. It says Saved.

What payers see

Choose Settings in the sidebar, then Branding. A preview shows your pay page as customers see it.

1. Choose Upload logo (or Replace) and pick a PNG or JPEG, up to 512 KB and 1024 px a side.
2. To show payers a name other than your business name, enter a Display name.
3. Pick an Accent colour for the buttons on your pay pages.
4. Add a Support email and Support URL so customers can reach you.
5. Choose Save branding.

What statements say

Choose Settings in the sidebar, then Statements. Every line works without any setup: card statements show TUPPENCE* and then your display name or business name, for example TUPPENCE* BELLAS BARKS, and payouts show TUPPENCE on your own bank statement. A preview shows each line as statements print it.

1. Enter a Card statement name: what cardholders see after the prefix, up to 12 letters and digits. Use a name your customers know: people dispute payments they don’t recognise.
2. Optionally, change Other payments, the line on bank debits and other non-card payments, and Payouts, the line on your own bank statement when we pay you.
3. If your business isn’t part of a platform, you can also change the Card prefix, up to 10 letters and digits.
4. Choose Save statement lines. It says Saved.

To go back to a default, choose Use the default under the line. A business can change its statement lines up to 10 times a day.

Part of a platform?

If you joined Tuppence through a platform, the platform sets your card prefix, and it can manage all your statement lines for you. Then they show here read-only, and the platform changes them.

What you can't change here

Your country and currency are fixed when the business is created. To change the registered details Stripe checked when you went live, or your payout bank account, use Go live. See Change your bank account.