Move from Square Online
Bring your Square Online store to Tuppence. You see a preview before anything is written, and you can undo the import for 14 days. The full steps are in Move your store.
Who can do this: You need to be an owner, admin or manager to do this.
What to export
Section titled “What to export”Upload Square’s exports:
- In Square, go to Items, then Item library, then Actions, and export your library as CSV.
- For customers, go to Customers, then Customer directory, then Import/Export, and export customers.
Then, in Tuppence, choose Store settings, then Move your store, choose Square Online, and upload the files or paste the key.
What moves
Section titled “What moves”- Your item library as products, and your customer directory as customers.
Products arrive as drafts for you to review. Customers keep their marketing consent exactly as Square Online recorded it, and nobody is emailed because of the import.
What doesn’t move
Section titled “What doesn’t move”- Your Square Online site’s design.
- Orders: Tuppence can’t read Square Online’s orders export yet, and the preview says so.
How long it takes
Section titled “How long it takes”Most of the time goes on exporting the files and reviewing your drafts. The import runs while you wait and shows its progress for each kind, and you can leave the page while it runs.
Move your domain
Section titled “Move your domain”When your store is ready, choose Store settings, then Domains, and follow Move your domain from your old store. Your email records stay as they are, your certificate is ready before anything moves, and Tuppence never changes your records itself. It runs in live mode only.