Booking widget doesn't show on my website
Nothing shows where I pasted the code
Likely cause: The code went into a text block, which shows it as words or strips it, or your website's plan doesn't run code.
Paste it into a block made for code: Custom HTML in WordPress, a Code block in Squarespace, Embed code in Wix, Custom Liquid in Shopify. Squarespace runs code on its Core plan and above. Wix needs a Premium plan and your own domain for custom code.
Still stuck? Chat with us in your dashboard — the assistant can bring in our team. Can't sign in? Contact us.
The corner button only shows on one page
Likely cause: The code was pasted into one page, not the whole site.
Remove it from the page and paste it once into your site’s footer or site-wide custom code.
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Clients see a test booking page
Likely cause: The code was copied while the dashboard was in test mode.
Switch the dashboard to live mode, copy the code again from Share, and replace the old code on your site.
Still stuck? Chat with us in your dashboard — the assistant can bring in our team. Can't sign in? Contact us.
The booking steps are squashed in a small box
Likely cause: Some website builders put pasted code in a box of a fixed size.
Make the box taller in your website’s editor (in Wix, drag the embed box’s bottom edge down). Or choose A button where you put the code, which opens the booking steps over the page.
Still stuck? Chat with us in your dashboard — the assistant can bring in our team. Can't sign in? Contact us.
The widget opens the wrong service
Likely cause: The code was made with a service chosen under Open with a service chosen.
On Share, choose No, clients choose (or the right service), then copy and paste the code again.
Still stuck? Chat with us in your dashboard — the assistant can bring in our team. Can't sign in? Contact us.