Find a booking

Bookings lists every booking, newest first. A staff login sees only their own.

1. Choose All bookings in the sidebar.
2. Narrow the list with the filters: From and To, Status, Staff, Service, Made through, Came from, Payment and Client.
3. Choose a booking to open it. Choose Show more at the bottom for older bookings.

Choose Clear filters to see everything again. The filters are saved in the page’s address, so you can bookmark a filtered list or send it to someone on your team.

To find a booking by its reference (it starts bk_), type it in Find a booking by its id and choose Find.

On a booking’s page

• The visit: when, what, who it’s for and the client.
• Forms: whether the forms the services ask for have been answered.
• History: everything from booking to completion, including moves, payments, messages and fees.
• Messages: each confirmation and reminder, how it was sent and whether it arrived.
• Money: what’s been paid and what’s left.

To move, cancel or check in a booking, open it from Calendar.