Contact support from the app

1. Tap Account, then Get help.
2. Choose what kind of message it is: A question, Something’s wrong, or Urgent: money is stuck.
3. Write a subject in a few words.
4. Under What happened, and what you expected, tell us what you did and what you saw.
5. Tap Send to support.

You’ll see Sent and a reference. We attach your latest failed requests, so you don’t need to send screenshots of errors. We reply to the email address you sign in with.

Your message is about the business you have open. If it’s about another one, switch business under Account first.