See how your bookings are doing

1. Choose Reports in the sidebar, then Bookings.
2. Choose the days: From and To, or 7 days, 30 days or 90 days. With more than one location, choose the Location.
3. To keep the figures, choose Download as CSV.

A report covers up to 366 days, counted on each location’s own days. The page address keeps your choices, so you can bookmark it.

The figures

• Bookings: completed, didn’t come, cancelled and still to come.
• Didn’t come and Called off late: a late cancellation is one inside your policy’s free cancellation window.
• Taken on these bookings: includes deposits, fees and tips.
• Utilisation: how much of your team’s working time was booked.
• Booked again within 8 weeks: clients who rebooked, with anyone.
• Clients: new and returning.
• Booked ahead, on average.

The tables

• Does a card on file or a reminder make a difference?: no-shows and late cancellations with and without a card or a reminder.
• How each person did: bookings, money, utilisation, rebooking, no-shows and rating.
• Where bookings came from, and money by staff member, by service and by category.
• Busiest hours: each weekday by hour.