Choose which messages clients get

Who can do this: You need to be an owner, admin or manager to do this.

1. Choose Marketing in the sidebar, then Messages.
2. Under What is sent, tick or untick Reminders before the visit, A word when a booking moves, A word when a booking is cancelled, and The review request after the visit.
3. Choose Save settings.

Messages that always go

Confirmations, and messages about a request or about money (such as a fee charged or a balance due), are always sent.

Bookings you import

Clients whose bookings you import from another system don’t get a confirmation, because your old system already sent one. Their first message from you is a reminder.