Move a booking

Who can do this: You need to be an owner, admin, manager, developer or staff member to do this.

You can move a booking that’s confirmed or waiting for approval. Staff can move bookings in their own column.

1. Choose Calendar in the sidebar.
2. Drag the booking to its new time, or open it and choose Move….
3. In Move the booking, check the Day, Time and With.
4. Leave Tell the client the new time by email and text ticked to let them know. Untick it if you’ve already agreed the change with them.
5. Add A word for the record (optional).
6. Choose Move it.

Dropping a booking opens Move the booking so you can check before it moves. In the week view, a dragged booking stays with the same person.

Late moves

If your policy no longer lets the client move the booking themselves, you’ll see a note. You can still move it, and the client isn’t charged a fee.

If it won’t move

Not moved. It stays where it was. means the new time isn’t free. Someone else is booked, the person isn’t working, or a room the service needs is taken. Try another time or person.

You can’t move a seat on a class. Cancel it and book a seat on another session.