Switch from another booking system

Tuppence recognises client and appointment exports from Fresha, Booksy, Square, Treatwell and Vagaro, and matches up their columns for you.

Who can do this: You need to be an owner, admin, manager or developer to do this.

1. Set up your services and team in Tuppence first, with Set up bookings or by importing a spreadsheet.
2. Export your clients from your old system (see below).
3. Import them: choose Settings in the sidebar, then Imports, choose Clients and your file.
4. Export your upcoming appointments.
5. Import them as Upcoming bookings.
6. Check your calendar, then publish and share your booking page.

Getting your files out

• Fresha. Clients: Clients, Clients list, Options, Export, CSV. Appointments: Sales, Appointments, choose today onwards, Export, CSV.
• Booksy. Clients: in Booksy Biz on a computer, Clients, More options, Export. It may come as two files; import each. Appointments: Reports, Appointments, Appointments List, today onwards, Download, then save it as CSV.
• Square. Customers: Customers, Customer directory, Import/Export, Export customers. Appointments: Appointments, Settings, History, Export. Repeating appointments aren’t in Square’s file.
• Treatwell. Clients: Treatwell Connect, Clients, Export. Appointments: the calendar list, today onwards, Export, where your account allows it.
• Vagaro. Customers: as the owner, Reports, Customers, Export, Excel, then save as CSV. Appointments: ask Vagaro’s support team for a file.

These menus belong to the other systems and may change.

Services from another system

Services aren’t recognised from other systems’ exports. Use your business type’s template in Set up bookings, or import a spreadsheet of your services.

Prices, payments, cards, vouchers, packages, past visits and marketing consent don’t come over.