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No times are showing on my booking page

Clients see 'This page is not here'

Likely cause: Your booking page isn't published, or the address has changed.

Fix:

On Booking page, choose Publish. Check Page address matches the link you shared.

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A service isn't listed

Likely cause: It's not bookable online, or it's archived.

Fix:

Open it under Services, tick Bookable online and choose Save service.

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A person isn't offered

Likely cause: They're not bookable online, don't do the service, or have no hours.

Fix:

On their page under Staff, tick Bookable online, tick the service under What they do, and add Hours.

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No times on any day

Likely cause: Nobody who does the service has hours, or your location's opening hours don't overlap theirs.

Fix:

Check each personโ€™s Hours and your Opening hours on Location.

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No times today or tomorrow, but later is fine

Likely cause: Your booking policy needs more notice than that.

Fix:

Lower Minimum notice (minutes) in Booking policy.

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No times after a certain date

Likely cause: Clients can only book as far ahead as your policy allows, or the person's hours end on a date.

Fix:

Raise Bookable up to (days ahead) in Booking policy, or extend their hours.

Still stuck? Chat with us in your dashboard โ€” the assistant can bring in our team. Can't sign in? Contact us.

A class has no times

Likely cause: Classes are booked into sessions, and sessions can't be scheduled from the dashboard yet.

Fix:

Set the serviceโ€™s Group size to 1 to take it as one-to-one bookings for now.

Still stuck? Chat with us in your dashboard โ€” the assistant can bring in our team. Can't sign in? Contact us.

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