Approve or decline a purchase
Each request shows the agent, the amount, the merchant and, if the agent gave one, the reason. If the purchase is unusual for that agent, it says how.
Who can do this: You need to be an owner or admin to do this.
- Open Cards. Requests are at the top, under Waiting for your approval.
- Choose Approve or Decline.
- Open the Approvals tab, or tap the notification.
- Tap Approve and confirm with Face ID, or tap Decline.
You can also decline straight from the notification.
Approving lets that one purchase through at that merchant within 30 minutes. The agent must try again in that time. Declining stops it.
A request expires if nobody decides within 24 hours. The agent can ask again. Decided requests are listed underneath as Approved, Approved and used, Declined or Expired.