FreeAgent
Connect FreeAgent once and Tuppence keeps it up to date: each business day’s sales, fees and refunds are explained transactions in a Tuppence bank account, and each payout is a transfer to your business bank account. FreeAgent is UK software. How it works for every tool is on Accounting integrations.
FreeAgent is for UK businesses. A US business connects Xero or QuickBooks, or uses the statement file.
- Connect*Settings › Accounting*
- Approveon FreeAgent's page
- Set upTuppence account, defaults
- Postingevery day after 03:00
1. Connect
Section titled “1. Connect”- In Tuppence, open Settings › Accounting and choose Connect on FreeAgent. You need to be an owner or admin.
- Sign in to FreeAgent and approve access.
Setup then makes a bank account called Tuppence, picks your sales category (001 Sales) and
the bank account payouts go to, and runs the first posting a minute later. It asks one question
only if two of your bank accounts end in the same four digits as the account Tuppence pays you
into. Every choice shows on the Accounting page with Change.
2. What Tuppence posts to FreeAgent
Section titled “2. What Tuppence posts to FreeAgent”| In FreeAgent | What it is | Date |
|---|---|---|
| Explained transactions in Tuppence, money in | The day’s sales, one transaction per line: each kind of sale, tips, cashback and the like | The business day |
| Explained transactions in Tuppence, money out | The day’s Tuppence fees and refunds, one per line | The business day |
| Transfer from Tuppence to your bank account | A payout, for exactly what arrived | The day it arrived |
Journal tagged TUPPENCE | Customer credit used, moved from Customer credit to sales. No bank account moves | The business day |
Each transaction’s description starts with the day’s reference and its place in the day, so
Tuppence 13 Oct 2026 [1/2] Sales: payment links is the first of two money-in lines for 13
October. Tuppence never marks anything as reviewed or reconciled.
A worked day
Section titled “A worked day”On 13 October: £120.00$120.00€120.00 of payment-link sales, including a £5.00$5.00€5.00 tip; a £2.00$2.00€2.00 refund; £3.42$3.42€3.42 of Tuppence fees.
| Transaction in Tuppence | Category | Amount |
|---|---|---|
Tuppence 13 Oct 2026 [1/2] Sales: payment links | 001 Sales | £115.00$115.00€115.00 |
Tuppence 13 Oct 2026 [2/2] Tips to pass on | Tips | £5.00$5.00€5.00 |
Tuppence 13 Oct 2026 [1/2] Refunds: payment links | 001 Sales | -£2.00$2.00€2.00 |
Tuppence 13 Oct 2026 [2/2] Tuppence fees | Tuppence fees | -£3.42$3.42€3.42 |
The Tuppence account in FreeAgent goes up by £114.58$114.58€114.58.
A worked payout
Section titled “A worked payout”The £114.58$114.58€114.58 reaches your bank on 15 October. Tuppence explains a transfer of
£114.58$114.58€114.58 out of Tuppence to your bank account, dated 15 October, described
Tuppence payout po_… TUPPENCE. Your bank feed shows the same £114.58$114.58€114.58 on 15 October.
3. Reconcile in one click
Section titled “3. Reconcile in one click”- In FreeAgent, open your business bank account and find the payout’s line from the feed.
- It is the other side of Tuppence’s transfer: same amount, same date.
- Explain it as that transfer from Tuppence, never as sales.
4. VAT
Section titled “4. VAT”- Sales and refunds take the sales category’s own VAT rate, with amounts VAT-inclusive. FreeAgent works out the VAT: £19.17 on the worked day’s £115.00 at 20%.
- In-person sales at the till split by the rates the till recorded, one line per rate.
- Tuppence’s fees post as outside the scope of VAT by default. Your accountant can pick another rate under Change.
- Tips, chargebacks, cashback and customer credit are outside the scope of VAT.
5. Problems and their fixes
Section titled “5. Problems and their fixes”| On the Accounting page | Fix |
|---|---|
| Turn on multi-currency in FreeAgent | Your FreeAgent currency isn’t your Tuppence currency. Turn on multi-currency in FreeAgent’s settings (the message links there), then check again |
| FreeAgent is locked up to … | Your FreeAgent lock date is after your start date. Start from the day after it. A day inside the locked period later posts on the first open date |
| Which bank account do payouts go to? | Choose the bank account Tuppence pays you into |
| Add the bank account Tuppence pays you into to FreeAgent | Add it in FreeAgent, then check again |
| Reconnect | The connection expired or access was removed in FreeAgent. Reconnect and approve again |
| A day out of step | A Tuppence transaction was deleted or changed in FreeAgent. Choose Repost that day |
Disconnect stops posting and keeps everything already in FreeAgent. FreeAgent has no way for an app to give up its own access, so Tuppence deletes its keys instead.
Test mode
Section titled “Test mode”Connected in test mode, Tuppence reads a real company and shows a preview of what it would post, creating nothing. Test data posts for real only to a FreeAgent sandbox company. Live data posts through a connection made in live mode.